Healthcare Courses Workplace Communications I - Low/Intermediate Workplace Communications II - Intermediate/Advanced Communicating with Guests, Visitors and Vendors Providing Directions and Responding to Inquiries Using the Telephone Advanced Telephone and Customer Service Skills Interpreting Basic Instructions at Work Written Communications Communicating with Supervisors and Co-workers Providing Simple Multi-Step Instructions Using Polite Verbal and Non-Verbal Communication Negotiating Deadlines and Communicating Time Description Description Workplace Health & Safety I - Low/Intermediate  Workplace Health & Safety II - Intermediate/Advanced   Reading Safety Signs Reading/Interpreting Safety Conditions Workplace Safety Tools and Equipment Workplace Safety Conditions Communicating Workplace Safety Communicating Workplace Safety Workplace Safety Policies/Procedures Workplace Safety Procedures  Reporting Unsafe Conditions Reporting Unsafe Conditions Description Description Workplace Culture I - Low/Intermediate Workplace Culture II - Intermediate/Advanced Work Schedules Company Policies and Employer Expectations Wages Customer/Co-worker Interaction: Handling Complaints Company Policies and Employer Expectations Performance Reviews Teamwork Teamwork Respecting Others Respecting Others Description Description